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Terms & Conditions

Terms & Conditions

Last updated: April 18, 2026

1. AGREEMENT TO TERMS

By accessing or using the Brothers Halal Butchers website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. USE OF THE WEBSITE

You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the website by any third party. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. PRODUCTS AND ORDERS

All orders placed through our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion. Prices for our products are subject to change without notice. We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor's display will be completely accurate.

4. PRICING AND PAYMENT

Prices listed on the website are in GBP (£) and include VAT where applicable. Payment must be made in full at the time of placing an order. We accept major credit and debit cards through our secure payment processors. In the event of a pricing error on the website, we reserve the right to cancel any orders placed at the incorrect price.

5. DELIVERY AND COLLECTION

We aim to deliver your products within the estimated timeframe provided at checkout. However, delivery times are not guaranteed and may be affected by factors beyond our control. If you choose Click & Collect, you are responsible for collecting your order from the designated branch during its regular operating hours.

6. RETURNS AND REFUNDS

Due to the perishable nature of our products, we generally do not accept returns. However, if you are dissatisfied with the quality of your purchase or if there is an error with your order, please contact us immediately. Refunds or replacements will be handled on a case-by-case basis at our discretion.

7. INTELLECTUAL PROPERTY

The content on this website, including text, graphics, logos, images, and software, is the property of Brothers Halal Butchers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of this website without our express written permission.

8. LIMITATION OF LIABILITY

Brothers Halal Butchers shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, even if we have been advised of the possibility of such damages.

9. GOVERNING LAW

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@brothershalal.com

Address: 22 South Street, Romford, Essex RM1 1RA

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