Privacy Policy

1. INTRODUCTION

At Brothers Halal Butchers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

2. INFORMATION WE COLLECT

We may collect several types of information from and about users of our website, including:

• Personal Identification Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit/debit card details (processed securely through our payment gateways).
• Usage Data: Information about how you use our website, products, and services.
• Location Data: Your postcode or coordinates to provide local store availability and delivery services.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To provide customer support and respond to your inquiries.
• To send you transactional emails and updates about your order.
• To improve our website's functionality and user experience.
• To send you marketing communications (only if you have opted in).

4. DATA PROTECTION AND SECURITY

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

5. COOKIES

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture and remember certain information.

6. THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

7. YOUR RIGHTS

You have the right to access, correct, or delete your personal information. You can manage your profile settings through your account dashboard or contact us directly for assistance.

8. CONTACT US

If you have any questions regarding this Privacy Policy, you may contact us using the information below: